Forum » Label Services Forum

Tracks are currently being added to this album... forever!

  • In the same boat

    My tracks are also frozen. I seem to have fallen into the same trap that all the previous posters have. I'd appreciate having my album unfrozen as well as I have a few tracks left to upload that have never been on the site and may actually work? Here is the link.

    I'm willing top wait for the overhaul described above to reload my previous tracks butI would appreciate the thaw as soon as possible. Perhaps an announcement when the new importing system arrives (if that wasn't already the plan) Thanks

    • johnkyle sa...
    • Användare
    • 28 jan 2010, 12:30

    It's not the files...

    I created a new "test" artist called Stagecoach Graveyard and uploaded the same mp3s that I'm trying to upload to Underwriters Laboratory. I can upload and re-upload these files to my heart's content with the new artist. So that would eliminate rotten mp3 files as the cause.

    I know this: Something went terribly, terribly wrong with the Underwriters Laboratory. There was that Faustian bargain we made for world domination, but Satan really hasn't come through for us yet, so I doubt that's the problem.

  • urgh


    I like my coffee black just like my metal!!
    • johnkyle sa...
    • Användare
    • 9 feb 2010, 12:09


    This is now happening to Stagecoach Graveyard as well.

    Some of you weren't born when this issue started, so I'll fill you in: We remastered our songs, and want to upload these new versions. If we upload these new versions, after deleting (or not) the existing tracks, it says "Tracks are currently being added to this album..." and just stays that way, for weeks, months, forever - until Jonty the Bug Slayer unlocks them for us. But they become locked again when we try to upload again.

    My band Underwriters Laboratory's albums are all frozen again, and I'm afraid to upload anything to my solo artist page (John Kyle) because when an album becomes frozen, some or all of its tracks become unstreamable.

    Jonty has promised us that a new system is on the way.

    Nothing we can do but wait...

    • johnkyle sa...
    • Användare
    • 17 feb 2010, 12:13

    If you think of it between Halo levels...

    Think ya could unlock us again? After the ciggy of course. Also, will we know when the new upload system is working? I hve remastered versions of some songs and I need to get them up ASAP, but as I've described ad nauseum, if I upload a song with a name that exists, we get froze.

  • You given up?

    le fu.

    I like my coffee black just like my metal!!
    • johnkyle sa...
    • Användare
    • 22 mar 2010, 11:12

    Yeah, doing some gardening...

    ... reading some novels, learning to juggle. I decided that our frozen albums are an opportunity for me to explore some things I never had time to do while I was trying to promote my music on

    Seriously tho... support: Any update on the new upload system? I would love to be able to upload our songs to their proper albums. For now, I have to create dummy albums (like Greatest Hits and if I remaster a song, I can't upload it using an existing song name or it freezes the album forever, so I have to name it something else.

    As I understand it, the new system will have better logging (internally) so if this happens again, at least Jonty et. al. can see some errors and maybe figure out why we are having this problem.

    • Jonty sa...
    • Alumni
    • 25 mar 2010, 17:52

    Re: Yeah, doing some gardening...

    Sorry for the delay getting back to you, I've not been checking the forums much recently.

    johnkyle said:
    Any update on the new upload system?

    It's been in internal beta testing for the last month, it'll be handed off to a test group of users in the next couple of weeks. You'll know more soon!


    • [Raderad användare] sa...
    • Användare
    • 5 apr 2010, 12:41

    Good to hear there is light at the horizon...

    I am also a victim of the stucked albums.

    Same issue with me, before redirecting it was ok, then the redirect and I did try to upload re-encoded versions of a song, hang up...
    Album deleted by support, retry, hang up

    If you could delete the account and artist completely I would try to start all over, now without any redirect and newly encoded tracks.
    So I am willing to enter all things again if you delete


    • Dibell sa...
    • Användare
    • 16 apr 2010, 18:09

    Aaaargh... it's happening to me too.... :(
    (I hope this problem will be fixed soon....)

    Can you unlock this album, please ?

    Thanks ! :)


  • Same problem

    Started uploading new album and i am still awaiting, it's taking too long and i can't do nothing to change, it's just stuck.

    My artist page:

    What i have to do?

  • Hi, I've got the same problem here: It also unticks the radio airplay box for key tracks which I can't tick again as its greyed !!

  • Same problem for me, I wanted to replace a track of my album, but the "adding-process" seems to go on forever. Never happened to me before. I need the album unlocked again, here's the link:

    edit: problem solved now, thanks!

    Redigerad av wolffferl den 18 apr 2010, 15:52
  • Me too...

    Same problem. I try to upload new album and it's stuck, no appearing whatsoever. One question, the term "locked" means that the album never gonna appear or eventually will appear but you will not be able to make some changes on it?

    • Dibell sa...
    • Användare
    • 17 apr 2010, 17:15
    Thanks for unlocking ! :)

  • I like to upload new album but as i stated previously nothing happens. How to unlocked album when doesn't exist? Should i uploading till something appears?

    • [Raderad användare] sa...
    • Användare
    • 18 apr 2010, 01:16
    same problem- "tracks are being added eternally"

    can you please unlock

    • cole2 sa...
    • Användare
    • 18 apr 2010, 06:54


    I'm in the same "tracks are being added" for days boat. Could I get this album unlocked?


    Hope to hear about the new system soon! Thanks for the unlock, too!

  • Looking at the number of posts about this, music uploading doesn't seem to be working for anyone at the moment, since 16 Apr 2010 - I'm also seeing the same message after editing a test album. I'm afraid I can't help you more, but we'll need to wait for someone from to respond :) Sorry for the trouble.

    • [Raderad användare] sa...
    • Användare
    • 18 apr 2010, 18:51

    In the same boat as everyone else here

    Frozen in unending upload...can't add songs or edit...

  • frozen in time :(

    my album is frozen as well, has been for a couple days now.

  • Doot Doot dooo..

    • [Raderad användare] sa...
    • Användare
    • 19 apr 2010, 10:18

    I also cannot upload a new album, old albums locked

    playing with crayons

    Guess I'm just adding my voice to the forum, so I get notified when there is an answer/fix

    Thanks team.

  • Same again

    I also have the eternal uploading error with this album:

    Game Master Radio Suite


  • Have you all been seeing this problem over the weekend, since Friday, or even before then? Are you still seeing it now? I'm asking because my test uploads from the weekend have now gone through successfully, so this may be fixed and working fine for you as well now...

Anonyma användare kan inte skriva inlägg. Vänligen logga in eller skapa ett konto för att göra inlägg i forumen.