Forum » Label Services Forum

Track availability on radio station

 
    • adanvdo ha detto...
    • Utente
    • Mar 13 2012, 23:55

    Track availability on radio station

    I have uploaded an entire album for a particular artist. However, when I play this artist's radio station, it does not play one song of theirs. Why is this?

    How long does it take for a song to begin appearing in the streaming radio stations?

    • adanvdo ha detto...
    • Utente
    • Mar 15 2012, 11:14

    help

    Anybody?

  • Hi,

    Can you let us know the name of your artist, and the release in question?

    Thanks,
    Helen

    • adanvdo ha detto...
    • Utente
    • Mar 16 2012, 13:25
    im currently managing Adanvdo spelled just like my username

    • adanvdo ha detto...
    • Utente
    • Mar 19 2012, 13:16
    bump. Help please

  • Hi,

    For some reason your artist page is displaying as Not Playable in our database, despite the fact that it's possible to stream tracks from your page. I'm making a ticket for our developers to look into this, and will keep you updated.

    Thanks,
    Helen

    • adanvdo ha detto...
    • Utente
    • Mar 21 2012, 13:43
    Hi Helen,

    Would you be able to tell me when I can expect to have this resolved?

    It would be nice if I could promote my artist with a working Radio Station.

    Thanks!

  • Hi,

    Unfortunately I don't have an ETA for you on the fix as there are a couple of interrelated issues being worked on, but I will keep pushing for this and let you know of any progress.

    Thanks,
    Helen

    • adanvdo ha detto...
    • Utente
    • Mar 23 2012, 14:22
    That is rather unfortunate. This makes me sad. From what I have been able to see I am the only one facing this problem.

    Would it be better for me to create a new profile or something? I don't understand why this is so complicated. I just want my artist's radio to play their tracks. Seems reasonable.

    I apologize if this may come off as rude. I am in no way trying to be degrading or negative. I would just like to express my frustration as a last.fm customer who has registered for services that are broken.

    • adanvdo ha detto...
    • Utente
    • Mar 27 2012, 13:04
    my tracks are streaming now. thanks.

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