To register a new user account, you will have to verify your email address before you can use the account. If you do not receive the verification email, make sure you check your junk folder for emails from Last.fm, too.
If you do not receive the email because you have provided an incorrect email address or would like to change the address for another reason, click the “Send another mail” link in the yellow bar you’re seeing at the top of all Last.fm pages, enter a different email address and click the “Send me another” button.
If you have already closed this yellow bar but still want to change the verification email address for the account you wish to register, you will need to wait four days for the username to expire, then you can register again with the different email address.
If you specified an email address during signup, please head over to the Password Reset form and fill in your username and email address. We will email you a password reset link for your user account.
If you don’t have any email address associated with your account or can’t remember it, you can go to our Support Section and send us an email. Please remember to tell us your username, and for verification your date of birth and any email address you might have used when creating your account, to help prevent a fraudulent password reset request.
If you can’t remember your username but know what email address is associated with your user account, go to the Username Lookup form and fill in your email address. We will email you your username to your address.
If you don’t receive any email from us, send us a support request with the email address for which you would like us to look up the matching user account.
If you don’t have an email address saved in your user account settings, we can’t look up your username for you.
Forgotten username AND password
If you have forgotten both your username and password but remember the email address you signed up with, you will first need to retrieve your username as described under “Forgotten username” using that email address, and then request a password reset as described under “Forgotten password” using the username we sent you and your email address.
Artist and label accounts
If you are a label or artist and attempting to log into your Music Manager, you must first log into the main Last.fm website using your user account login details before you can open your Music Manager and access your artist or label account.
If you have forgotten your user account login details, please see the steps above for what you can do to retrieve them. If this doesn’t help you, please get in touch with us stating the details asked for above as well as the name of your artist or label account.
Yes, if you wish to not receive messages from any particular users, you can add them to your ignore list. To block a user, go to your "Privacy Controls" page, and from there enter their username in the field under "Ignore List" and click the "Add to list" button. The user will then appear in your ignore list.
To remove a user from your ignore list, click the "[x]" link next to their username in the list.
Last.fm will only have your email address if you have signed up for a user account either on the website, or other device (Xbox, mobile application, consumer electronics device).
If you don't want to receive emails from us, please check your notification settings to disable email notifications.