We currently offer recurring monthly payments as well as one-off payments for one month.
You can choose either of the two subscription types on the Subscribe page, before you purchase your subscription – select “recurring subscription” if you wish to buy a recurring subscription which will renew itself automatically on a month to month basis, or “one-off subscription” should you wish to pay just once for one month.
Both subscription types are for the same subscription package, read more about its benefits here.
Subscriptions can be purchased online via PayPal, which is a secure and highly respected payment processor. In some territories, you can purchase a ‘one-off’ subscription with a credit card, even if you don’t have a PayPal account.
To purchase a subscription, please go to the Subscribe page and follow the steps from there.
Other payment methods are not available at this time.
Yes, you can purchase a one-off payment subscription with your credit card through PayPal, even if you don’t have a PayPal account, provided that this service is available in your country. This option isn’t available for recurring monthly subscriptions.
To do this, fill out the form for a one-off payment on the Subscription page and click “Buy Now”. This will take you to PayPal; on the first page you get to, look for “Don’t have a PayPal account? – Use your credit card or bank account (where available)” (check which PayPal services are available in your country here) and click “Continue”, then follow the payment procedure provided by PayPal.
It's advised that you wait 24 hours before you get worried, as it might take a while for your payment to be processed.
If you are still not marked as a subscriber after 24 hours, please head over to the Support Section to send us a message, along with a copy of your receipt, stating clearly your username and confirming the number of months you paid for.
Yes, you can top up your current subscription, if it’s a one-off payment or a cancelled recurring subscription, with another one-off payment any time you want to.
By doing this you will add more days to your subscription; for example, if you currently have a subscription for one month, you can purchase another one-off subscription for three months and these extra months will be added to your current one, which means in total you would have four months worth of subscription.
You can’t add a recurring subscription to an active one-off payment subscription, and you can’t have a one-off payment subscription in addition to an active recurring subscription.
You can cancel your monthly subscription prior to the next billing date, which will stop the monthly recurring charges from that date onwards.
To do so, simply go to your Subscription settings page and click the “End subscription” button to go to your subscription details page on PayPal. Alternatively, log into your PayPal account and go to the "History" subtab of the "My Account" tab. Choose "Subscriptions" from the pull-down "Show" menu and press the "Submit" button. Choose your last.fm subscription, and click on its "Details" link. You will be taken to a Transaction Details page where you can check the status of your subscription and cancel it if desired or necessary. (See PayPal's Help Centre for more help, too.)
No, our current basic subscription doesn’t allow for any on-demand listening; a basic subscription will give you the benefits described here, but it won’t allow you to play any tracks you want in full length that you can’t listen to as a non-subscriber either.
We've partnered with VEVO to bring their music videos to Last.fm users in the US and Canada. VEVO's videos are the highest-quality we've ever had on the site, and you can even scrobble them!
VEVO pays royalties to artists and labels every time a video is viewed. VEVO sometimes run their own ads within (and adjacent to) their players in order to cover these costs. Removing these ads for subscribers would mean hiding VEVO content altogether, which we feel would result in a poorer experience for our subscribers.
Radio is only available to listeners under conditions which vary depending on the device. Below is a list of devices we support and any associated subscription requirements.
Google Android - free app; radio only available to subscribers in US, UK and Germany
Apple iPhone - free app; radio only available to subscribers in US, UK and Germany
Microsoft X-Box Live (also with Kinect) - App free with X-Box Live Membership in US and UK
Microsoft Windows Mobile 7 - Free in 2011 in US and UK; subscription required for radio in Germany
All Sonos products - Radio only available to subscribers in US, UK and Germany
Revo AXiS, Ikon, Domino, Heritage and all Logitech Squeezebox products - radio only available to subscribers in US, UK and Germany
Roberts Stream 63i, 205, Colourstream, 83i - radio only available to subscribers in UK
M3 Muvid Products - radio only available to subscribers in Germany
Teufel Audio Raumfeld - radio only available to subscribers in UK and Germany
Selected Onkyo AV receivers - radio only available to subscribers in US, UK and Germany
Denon and Marantz selected AV receivers - radio only available to subscribers in UK and Germany
We're constantly updating this list, and you can see a more detailed view of these devices and what they do by visiting our hardware page.
For more information about why we only allow streaming on these devices in the listed countries, please click here.