Forum rules: Please read before posting

  • Forum rules: Please read before posting

    Some rules and guidelines to make life a bit easier for everyone here in the on the Xbox LIVE support forum. Thanks for reading :)

    Before creating a thread:
    • Read the FAQ for on the Xbox, and have a look at our main website FAQ as well.
    • Check if there currently are any "Read First" threads about known issues or common problems.
    • Have a look at's System Status to see if there are currently any problems with e.g. radio streaming.
    • Search the forum, and read all the front page topics with a title remotely similar to the problem you're having.
    • Prepare as much information as possible to give us in your post - the more information you give us, the easier it is for us to help you.

    When writing your new thread:
    • Please take the extra effort to write in clear English, it makes your post much easier to read.
    • Use a descriptive title. " won't connect on my Xbox" or "How can I play my loved tracks?" are good titles. "WTF??" or just "Xbox LIVE" are bad titles. Descriptive titles make it easier for people with the same problem as you to find your thread.
    • Give as much information as possible. What issue exactly do you encounter, what triggers this problem? The more information in your post, the quicker your reply with a useful answer is likely to be.

    Things that should not be posted in this forum:
    • Questions or other comments about Xbox in general, or other Xbox applications or games. This forum is for support for on the Xbox only.
    • General discussions or chat; this is a support forum. If you want to talk to other on the Xbox users, you can use this group's shoutbox.
    • General feedback about The general feedback forum is here.
    • Always write in English, we can't respond to queries in other languages.

    When posting in forums, please always make sure you follow our Terms of Use, Community Guidelines and General Forum Rules.

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