no recommendations

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- Nixdorux said...
- User
- 1 Dec 2011, 08:36
no recommendations

I have any recommendation, no possibility of having proposals since a track. I have only bio of artists :(

[quote][b][user]Nixdorux[/user][/b] said: I have any recommendation, no possibility of having proposals since a track. I have only bio of artists :([/quote]

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- Fullmettall said...
- Subscriber
- 1 Dec 2011, 09:38
4 me is ok.. working well

[quote][b][user]Fullmettall[/user][/b] said: 4 me is ok.. working well [URL=http://imageshack.us/photo/my-images/94/lastok.png/][IMG]http://img94.imageshack.us/img94/605/lastok.png[/IMG][/URL] [/quote]

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- mrsheret said...
- Alumni
- 1 Dec 2011, 09:46
Nixdorux, are you still having problems with it?

[quote][b][user]mrsheret[/user][/b] said: Nixdorux, are you still having problems with it?[/quote]

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- Nixdorux said...
- User
- 1 Dec 2011, 11:27
Hello, thanks for your attention.

Yes, It is always similar. I am not renewed my subscription for the moment and I am in Switzerland.

[quote][b][user]Nixdorux[/user][/b] said: Hello, thanks for your attention. Yes, It is always similar. I am not renewed my subscription for the moment and I am in Switzerland.[/quote]

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- mrsheret said...
- Alumni
- 1 Dec 2011, 11:41
The app should work for anyone, subscriber or not.

I've just spoken to the developers working on it, and they've seen a few rare instances of that happening - they're currently investigating a fix and will hopefully have something for it very soon.

In the meantime the best advice is to log out and quit the app, then start again.

[quote][b][user]mrsheret[/user][/b] said: The app should work for anyone, subscriber or not. I've just spoken to the developers working on it, and they've seen a few rare instances of that happening - they're currently investigating a fix and will hopefully have something for it very soon. In the meantime the best advice is to log out and quit the app, then start again.[/quote]

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- mimerker said...
- User
- 1 Dec 2011, 18:32
i've got the exakt same problem - log out, log in of both spotify and last.fm app didn't work. removing and re-adding didn't work either... the only part working is "now playing" :/

[quote][b][user]mimerker[/user][/b] said: i've got the exakt same problem - log out, log in of both spotify and last.fm app didn't work. removing and re-adding didn't work either... the only part working is "now playing" :/[/quote]

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- staybeautiful said...
- User
- 1 Dec 2011, 19:51
same here. not so rare, it seems.

[quote][b][user]staybeautiful[/user][/b] said: same here. not so rare, it seems.[/quote]

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- Sheugel said...
- Subscriber
- 1 Dec 2011, 20:16
Not working for me either.
No recommandations, no recent tracks, no covers in albums...
Pretty sad app here, not much social.

[quote][b][user]Sheugel[/user][/b] said: Not working for me either. No recommandations, no recent tracks, no covers in albums... Pretty sad app here, not much social.[/quote]

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- Afuera said...
- User
- 1 Dec 2011, 20:49
same problem here... no recommendations

Just because a rose died on the vine, doesn't mean it lied to you when it was in bloom ...

[quote][b][user]Afuera[/user][/b] said: same problem here... no recommendations[/quote]

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- SatyBoY said...
- User
- 1 Dec 2011, 20:50
Error Code 8

Hello,

I tried at some tracks to get recommendations, unfortunately it didn't worked. Some of the tracks were usual tracks some less known.
Received error code: 8 with the message : " It looks like it didn't worked, it should be OK if you try again"
Pressed Retry button few times, same error.
Additional error: "Sorry, we couldn't load tracks familiar to "Song Name"

-Restarted Spotify
-Uninstalled / Reinstalled App
-Disabled Firewall
-Logged out and back in to Last.fm
-Rebooted PC
-Tryied more than 10 songs, different genre

No solution yet.

-Information provided for improvement

Thanks and keep up good work!

Best Regards!

Edit 1: Account created on UK, located in Romania - on Romania not working , Error 8

Edit 2: Connected on work UK VPN - worked, Recommendations work.

As I can see this and other countries are not supported by Last.fm, so no development issue or bug, only agreements with countries.

For me issue solved.

[quote][b][user]SatyBoY[/user][/b] said: Hello, I tried at some tracks to get recommendations, unfortunately it didn't worked. Some of the tracks were usual tracks some less known. Received error code: 8 with the message : " It looks like it didn't worked, it should be OK if you try again" Pressed Retry button few times, same error. Additional error: "Sorry, we couldn't load tracks familiar to "Song Name" -Restarted Spotify -Uninstalled / Reinstalled App -Disabled Firewall -Logged out and back in to Last.fm -Rebooted PC -Tryied more than 10 songs, different genre No solution yet. -Information provided for improvement Thanks and keep up good work! Best Regards! Edit 1: Account created on UK, located in Romania - on Romania not working , Error 8 Edit 2: Connected on work UK VPN - worked, Recommendations work. As I can see this and other countries are not supported by Last.fm, so no development issue or bug, only agreements with countries. For me issue solved.[/quote]
Edited by SatyBoY on 2 Dec 2011, 21:31

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- polr said...
- User
- 1 Dec 2011, 23:25
Same problem.. tried everything.

[quote][b][user]polr[/user][/b] said: Same problem.. tried everything.[/quote]

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- octavdruta said...
- User
- 2 Dec 2011, 02:18
Same problem here.

[quote][b][user]octavdruta[/user][/b] said: Same problem here. [/quote]

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- Couldtryharder said...
- Staff
- 2 Dec 2011, 10:36
Hello everyone, when you're reporting this issue, it would be really helpful if you could tell us what country you're in, and what language your Spotify client is using (you can see that in Spotify preferences).

Thanks!

[quote][b][user]Couldtryharder[/user][/b] said: Hello everyone, when you're reporting this issue, it would be really helpful if you could tell us what country you're in, and what language your Spotify client is using (you can see that in Spotify preferences). Thanks![/quote]

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- thegass said...
- User
- 2 Dec 2011, 10:59
same problem here

country: austria
language: english (autodetected from english osx lion)

[quote][b][user]thegass[/user][/b] said: same problem here country: austria language: english (autodetected from english osx lion)[/quote]

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- mbuchetics said...
- User
- 2 Dec 2011, 11:22
country: austria
language: english

[quote][b][user]mbuchetics[/user][/b] said: country: austria language: english[/quote]

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- mimerker said...
- User
- 2 Dec 2011, 11:25
country: germany (us spotify acc)
language: german

[quote][b][user]mimerker[/user][/b] said: country: germany (us spotify acc) language: german[/quote]

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- Knapster01 said...
- Staff
- 2 Dec 2011, 11:27
The beta version of the app does not have catalogue information for several countries including Austria, Belgium, Estonia, Finland, Germany, Greece, Italy, Poland, Portugal, and Romania, or if you are using Spotify in a country where it is not natively supported (e.g. Canada).

As such you won't see recommendations based on a locally available catalogue because we don't have the data yet.

We're working on resolving this with Spotify, thanks for your patience in the meantime.

Edit: I'm currently trying to clarify exactly which countries are affected by this.

[quote][b][user]Knapster01[/user][/b] said: The beta version of the app does not have catalogue information for several countries including Austria, Belgium, Estonia, Finland, Germany, Greece, Italy, Poland, Portugal, and Romania, or if you are using Spotify in a country where it is not natively supported (e.g. Canada). As such you won't see recommendations based on a locally available catalogue because we don't have the data yet. We're working on resolving this with Spotify, thanks for your patience in the meantime. [b]Edit: I'm currently trying to clarify exactly which countries are affected by this.[/b][/quote]
Edited by Knapster01 on 2 Dec 2011, 17:30

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- mbuchetics said...
- User
- 2 Dec 2011, 13:51
Spotify does have a free version in Austria though, it launched 2 weeks ago: http://www.techradar.com/news/internet/spotify-launches-in-austria-1041183

[quote][b][user]mbuchetics[/user][/b] said: Spotify does have a free version in Austria though, it launched 2 weeks ago: http://www.techradar.com/news/internet/spotify-launches-in-austria-1041183[/quote]

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- thegass said...
- User
- 2 Dec 2011, 13:52
spotify has a free version in austria. last.fm is the company without a free version in austria.

[quote][b][user]thegass[/user][/b] said: spotify has a free version in austria. last.fm is the company without a free version in austria.[/quote]

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- Knapster01 said...
- Staff
- 2 Dec 2011, 14:01
My apologies, same issue though in that we don't have catalogue info yet.

[quote][b][user]Knapster01[/user][/b] said: My apologies, same issue though in that we don't have catalogue info yet.[/quote]

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- Sheugel said...
- Subscriber
- 2 Dec 2011, 14:36
Knapster01 said:
The beta version of the app does not have catalogue information for countries where Spotify does not have a free version (Belgium, Estonia, Germany, Greece, Italy, Poland, Portugal, Romania and Switzerland), or if you are using Spotify in a country where it is not natively supported (e.g. Canada).
Hi, I don't know where you got your information, but it's incredibly wrong. There's a free and paid version in Belgium and Switzerland and nothing in the other countries mentioned: Spotify Wiki
Please, keep updated as Spotify is constantly adding new countries. Don't leave your users on the edge of the road.
Thanks

[quote][b][user]Sheugel[/user][/b] said: [quote][b][user]Knapster01[/user][/b] said: The beta version of the app does not have catalogue information for countries where Spotify does not have a free version (Belgium, Estonia, Germany, Greece, Italy, Poland, Portugal, Romania and Switzerland), or if you are using Spotify in a country where it is not natively supported (e.g. Canada).[quote] Hi, I don't know where you got your information, but it's incredibly wrong. There's a free and paid version in Belgium and Switzerland and nothing in the other countries mentioned: [url=http://en.wikipedia.org/wiki/Spotify]Spotify Wiki[/url] Please, keep updated as Spotify is constantly adding new countries. Don't leave your users on the edge of the road. Thanks[/quote]

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- arcania said...
- Subscriber
- 2 Dec 2011, 16:21
i do have the same issue,
country: USA

[quote][b][user]arcania[/user][/b] said: i do have the same issue, country: USA[/quote]

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- lemonjellyfan said...
- User
- 2 Dec 2011, 17:20
Also here

Got the same problem: no recommendations, even though my Last.fm profile is showing (profile pic + number of scrobbles). Tried logging out in Last.fm app and re-login and removing/re-adding app, didn't help. Now Playing artist info shows correctly.

Location: currently in Germany, but Spotify account is from Finland
Spotify Premium

[quote][b][user]lemonjellyfan[/user][/b] said: Got the same problem: no recommendations, even though my Last.fm profile is showing (profile pic + number of scrobbles). Tried logging out in Last.fm app and re-login and removing/re-adding app, didn't help. Now Playing artist info shows correctly. Location: currently in Germany, but Spotify account is from Finland Spotify Premium[/quote]

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- SatyBoY said...
- User
- 2 Dec 2011, 18:41
Hello,

As add to previous comment:
Account created on UK, located in Romania

[quote][b][user]SatyBoY[/user][/b] said: Hello, As add to previous comment: Account created on UK, located in Romania [/quote]

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- Sheugel said...
- Subscriber
- 2 Dec 2011, 19:16
With an American VPN, it works...
Come on, really!?

[quote][b][user]Sheugel[/user][/b] said: With an American VPN, it works... Come on, really!?[/quote]

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