no recommendations

 
    • SatyBoY a dit :...
    • Utilisateur
    • 2 déc. 2011, 21h36m

    Error Code 8

    Connected on work UK VPN - worked, Recommendations work.

    As I can see this and other countries are not supported by Last.fm, so no development issue or bug, only agreements with countries.

    For me issue solved.

    • Sheugel a dit :...
    • Abonné
    • 3 déc. 2011, 7h18m

    Re: Error Code 8

    SatyBoY said:
    other countries are not supported by Last.fm

    Hi, I wonder where you got that.
    As a legally paying subscriber from Belgium, I don't see anywhere why I would be limited...
    Last.fm Wiki

  • Does not work here.

    Country: Switzerland
    Spotify Premium
    Language: English

    Modifié par alex_reusch le 3 déc. 2011, 9h34m
    • [Utilisateur supprimé] a dit :...
    • Utilisateur
    • 3 déc. 2011, 9h33m
    Doesn't work here either

    Country: Denmark
    Spotify Premium
    English language

    • Marre a dit :...
    • Utilisateur
    • 3 déc. 2011, 12h26m
    I have no recommendations, no recent or loved tracks, and album art does not show in the Albums overview.

    Belgium, Spotify Premium, English.

    Could we have an official statement on the availability of the Last.fm Spotify app?

    • Nixdorux a dit :...
    • Utilisateur
    • 4 déc. 2011, 4h49m
    Country: Switzerland
    Spotify Premium
    Language: French

    • pulsorock a dit :...
    • Utilisateur
    • 4 déc. 2011, 16h34m
    Over 2,222 scrobbles and no recommendations available...

    Country: Puerto Rico (USA)
    Spotify lang: English
    Spotify Premium

    • epic2012 a dit :...
    • Utilisateur
    • 5 déc. 2011, 4h16m

    Nope

    No luck here,

    Country: Australia
    Spotify lang: English UK (account registered and paid for in the UK)
    Spotify Premium

    50,000 scrobbles...

    Fish live in the sea... not hedges....
  • Same problem, error 8, no recommendations.

    Installed it in England, there it worked. Moved to Belgium, not working on two machines.

    Really, this was the BEST new feature, would love to see it working again in Belgium too :)

  • When in Belgium



    Used to work in the UK (even tweeted about the great feature! )

    https://twitter.com/studiomuscle/status/142037121811750914

  • Professional support & communication?

    Dear last.fm and spotify friends,

    It is obvious that there is a problem with the last.fm app integration in the spotify client. Do we ask too much, if you would show some more professionalim in supporting your paying customers by improving your communication to us?

    What we expect:
    - Do you acknowledge that there is a problem?
    - Could you provide us with a regular status update?

    What would help:
    - Are you still investigateing/analyzing? Or have you already identified the problem?
    - When do you expect to solve the problem?
    - How will the users be informed when a fix will be available?

    Thanks for any feedback.

  • Poor show

    Not working for me in Australia with an English account

    Country: Australia
    Spotify lang: English UK (account registered and paid for in the UK)
    Spotify Premium

    25k Scrobbles, very disappointed with the lack of communication on this issue...

  • Seems ok

    Seems to be ok. Just logged on after not using it for a while

    • [Utilisateur supprimé] a dit :...
    • Utilisateur
    • 6 déc. 2011, 9h04m
    you should just remove the app for now an re-release it when it really works. now it's far from beeing a "beta". not even alpha-state. disappointed

    • mvuijlst a dit :...
    • Abonné
    • 6 déc. 2011, 9h36m

    No dice

    same issues as above.

    Country: Belgium
    Spotify language: EN
    Spotify Premium (Belgium)

    Grr.

    • Knapster01 a dit :...
    • Utilisateur
    • 6 déc. 2011, 11h38m
    We're still working on this problem, as mentioned here.

    Please note this is beta software and as such you may experience some problems, but rest assured we are working on fixing this issue amongst others. :)

    Thanks for your patience in the meantime.

    • FofR a dit :...
    • Alumni
    • 6 déc. 2011, 11h55m
    It's probably worth highlighting what the problems are. There are two issues that could be causing you to see no recommendations:

    1. If you are not in the country that your Spotify registration is in we are returning the incorrect data set. This is because we relied on Geo IP. We've made a fix to instead pass in your Spotify country so that it will always be accurate and return the correct data set. This fix is with Spotify and will be rolled out shortly.

    2. If you are in a "non-core" Spotify market e.g. Germany or Italy, we haven't correctly incorporated the full Spotify permissions into our back-end systems. So certain regions are missing, which is why you aren't seeing recommendations. Work is ongoing to incorporate these and when that work is completed the app will begin working as expected.

    Thank you for your patience and we hope to have these problems resolved by the end of the week.

    When the app is fixed a new version will automatically be downloaded via Spotify, you wont have to reinstall anything.

    • Alainn a dit :...
    • Utilisateur
    • 6 déc. 2011, 15h12m
    The demo of the new app looks pretty exciting:


    • Marre a dit :...
    • Utilisateur
    • 6 déc. 2011, 19h48m
    Alainn, I wouldn't call that 'the new app', Driver Seat was just something that was made for Hack Day. It's just a showcase of what is possible with the last.fm and spotify API.

    • Alainn a dit :...
    • Utilisateur
    • 6 déc. 2011, 23h01m
    *goes away to cry silently in the corner*

    *sniff*

    I was hoping for something like Music Maze in combination with my Last.fm-profile:


    • [Utilisateur supprimé] a dit :...
    • Utilisateur
    • 7 déc. 2011, 11h21m
    FofR said:
    It's probably worth highlighting what the problems are. There are two issues that could be causing you to see no recommendations:

    1. If you are not in the country that your Spotify registration is in we are returning the incorrect data set. This is because we relied on Geo IP. We've made a fix to instead pass in your Spotify country so that it will always be accurate and return the correct data set. This fix is with Spotify and will be rolled out shortly.

    2. If you are in a "non-core" Spotify market e.g. Germany or Italy, we haven't correctly incorporated the full Spotify permissions into our back-end systems. So certain regions are missing, which is why you aren't seeing recommendations. Work is ongoing to incorporate these and when that work is completed the app will begin working as expected.

    Thank you for your patience and we hope to have these problems resolved by the end of the week.

    When the app is fixed a new version will automatically be downloaded via Spotify, you wont have to reinstall anything.



    1.) I'm in the country of my Spotify-Registration (Austria)
    2.) I'm in a Spotify-Core-Market (Austria)

    where is issue 3 which is:

    it's only working in US and UK and we are unable to fix this for other official spotify-countries?

    • Knapster01 a dit :...
    • Utilisateur
    • 9 déc. 2011, 10h46m
    We've just ingested a whole load of catalogue information for all other core Spotify countries:

    These countries are:

    UK, US, Sweden, Norway, Finland, France, Spain, Germany, and the Netherlands.

    We should be able to fix all other countries early next week, so if you're still seeing no recommendations please be patient, we're working on it! :)

    Modifié par Knapster01 le 9 déc. 2011, 17h27m
    • Marre a dit :...
    • Utilisateur
    • 9 déc. 2011, 13h20m
    I just downloaded the lastest Spotify preview version (0.8.0.815.g695aca78) and I still have no recommendations, artwork or recent tracks.

    Also, _everytime_ I start Spotify and open the last.fm app I get the following message:
    "It looks like you've changed your Last.fm credentials (in Spotify's preferences) since you last used this app."

    • Nixdorux a dit :...
    • Utilisateur
    • 9 déc. 2011, 16h54m
    Always the same problem on my side.

    • [Utilisateur supprimé] a dit :...
    • Utilisateur
    • 11 déc. 2011, 13h38m
    Didn't know that germany is a core spotify country. since when is spotify available in germany?

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