Forum » Web Site Support

Play Count Issue

 
    • JayNoobs a dit :...
    • Utilisateur
    • 17 mai 2012, 8h03m

    Play Count Issue

    Recently I've just noticed that my play counts keep dropping for the weekly section?
    The more I listen to songs it seems to just keep going down.. Any help would be muchly appreciated, Sorry if it's a simple fix and I sound stupid!

  • Do you mean weekly charts? Can you send us a URL to where you are seeing this? Do you see this even if looking over 7days, 1 month, 3 months etc.?

    • JayNoobs a dit :...
    • Utilisateur
    • 18 mai 2012, 0h38m
    It seemed to be only happening within my 7 days plays, The rest kept going up.
    But as of today it's started to work now, at least for a little maybe.
    Do you have any suggestions to why it was doing this?

    • Knapster01 a dit :...
    • Utilisateur
    • 18 mai 2012, 10h30m
    Most likely a caching issue. Once your chart is refreshed, the problem will be resolved.

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