Files WILL NOT upload! Have tried on several different machines. Files just Stall!

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- -Gorecki- said...
- User
- 17 Nov 2009, 09:04
Hmm...

I simply wonder why they aren't closing the Upload Portals for the time, they're resolving the problem.

I mean, processing the backlog gets much more painful if there are guys like me, that try to upload the same tracks about 20 times over 5 days without knowing of this issue. Why not just putting a short info, that it is senseless to keep trying instead of letting it look like it would work. Putting such a short sentence would cost them about 2 minutes, while processing a backlog that grows about the double size everyday is soon maybe nearly not resolvable anymore at all.

I hope you guys get things fixed up soon enough.

[quote][b][user]-Gorecki-[/user][/b] said: I simply wonder why they aren't closing the Upload Portals for the time, they're resolving the problem. I mean, processing the backlog gets much more painful if there are guys like me, that try to upload the same tracks about 20 times over 5 days without knowing of this issue. Why not just putting a short info, that it is senseless to keep trying instead of letting it look like it would work. Putting such a short sentence would cost them about 2 minutes, while processing a backlog that grows about the double size everyday is soon maybe nearly not resolvable anymore at all. I hope you guys get things fixed up soon enough.[/quote]

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- foreverautumn said...
- Staff
- 17 Nov 2009, 11:41
Update

Sorry everyone, unfortunately it seems there's still a problem here, we will continue investigating this issue and will keep you updated.

[quote][b][user]foreverautumn[/user][/b] said: Sorry everyone, unfortunately it seems there's still a problem here, we will continue investigating this issue and will keep you updated.[/quote]

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- foreverautumn said...
- Staff
- 17 Nov 2009, 11:45
Tecfan said:
Thanks for repairing. What will happen to our releases and files?From what I know, they've been queued and once the backlog has been processed, they should appear on the website and in your Music Manager where you can continue to edit them, as per normal (i.e. as if you just uploaded things and it... worked!).

At the moment it seems this will still take a while until this is fixed for everyone - sorry for the wait.

[quote][b][user]foreverautumn[/user][/b] said: [quote][b][user]Tecfan[/user][/b] said: Thanks for repairing. What will happen to our releases and files?[/quote]From what I know, they've been queued and once the backlog has been processed, they should appear on the website and in your Music Manager where you can continue to edit them, as per normal (i.e. as if you just uploaded things and it... worked!). At the moment it seems this will still take a while until this is fixed for everyone - sorry for the wait.[/quote]

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- Tecfan said...
- Event Moderator
- 17 Nov 2009, 12:00
foreverautumn said:
Tecfan said:
Thanks for repairing. What will happen to our releases and files?From what I know, they've been queued and once the backlog has been processed, they should appear on the website and in your Music Manager where you can continue to edit them, as per normal (i.e. as if you just uploaded things and it... worked!).

At the moment it seems this will still take a while until this is fixed for everyone - sorry for the wait.

I uploaded two identical files on the same song because I thought my upload just failed.. won't something crash?

If you're into experimental midicore/guitarprocore, you might enjoy my (free) tracks: Tecfan

[quote][b][user]Tecfan[/user][/b] said: [quote][b][user]foreverautumn[/user][/b] said: [quote][b][user]Tecfan[/user][/b] said: Thanks for repairing. What will happen to our releases and files?[/quote]From what I know, they've been queued and once the backlog has been processed, they should appear on the website and in your Music Manager where you can continue to edit them, as per normal (i.e. as if you just uploaded things and it... worked!). At the moment it seems this will still take a while until this is fixed for everyone - sorry for the wait.[/quote] I uploaded two identical files on the same song because I thought my upload just failed.. won't something crash?[/quote]

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- elsenator said...
- User
- 17 Nov 2009, 14:28
Tecfan
I uploaded two identical files on the same song because I thought my upload just failed.. won't something crash?

I did the exact same thing. We'll see if that's a problem when the error is fixed. I'll go back into waiting mode.

- Rest in pieces...

[quote][b][user]elsenator[/user][/b] said: [quote][b][user]Tecfan[/user][/b] I uploaded two identical files on the same song because I thought my upload just failed.. won't something crash?[/quote] I did the exact same thing. We'll see if that's a problem when the error is fixed. I'll go back into waiting mode.[/quote]

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- robothair said...
- User
- 17 Nov 2009, 14:47
robothair

[quote][b][user]robothair[/user][/b] said: [/quote]
Edited by robothair on 9 Jul 2010, 00:05

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- CountGreebulous said...
- User
- 17 Nov 2009, 15:13
Log onto last.fm, check to see if upload problem is fixed, "Tracks are currently being added to this album" FFUUUUUUUUUUUUUUUUUUU

I like my coffee black just like my metal!!

[quote][b][user]CountGreebulous[/user][/b] said: Log onto last.fm, check to see if upload problem is fixed, "Tracks are currently being added to this album" FFUUUUUUUUUUUUUUUUUUU[/quote]

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- TubeScreamer316 said...
- User
- 17 Nov 2009, 15:39
It seems like something is happening... the little triangle "play" buttons are popping up next to my songs in the album I'm trying to upload, but when I try to play them, it gives an error and says it can't connect. Here: Seafront

Looking forward to this getting sorted out...

If it helps motivate you troubleshooters, I'll be purchasing a powerplay once these songs are uploaded... :)

[quote][b][user]TubeScreamer316[/user][/b] said: It seems like something is happening... the little triangle "play" buttons are popping up next to my songs in the album I'm trying to upload, but when I try to play them, it gives an error and says it can't connect. Here: [album artist=lowercase noises]Seafront[/album] Looking forward to this getting sorted out... If it helps motivate you troubleshooters, I'll be purchasing a powerplay once these songs are uploaded... :)[/quote]

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- onionillo said...
- User
- 17 Nov 2009, 15:43
"Tracks are currently being added to this album
You cannot edit it while this is in progress, it should complete shortly"

Heckuva job, last.fm

[quote][b][user]onionillo[/user][/b] said: "Tracks are currently being added to this album You cannot edit it while this is in progress, it should complete shortly" Heckuva job, last.fm[/quote]

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- cr03 said...
- User
- 17 Nov 2009, 18:07
Oh cool, it worked! Thanks for fixing this!

[quote][b][user]cr03[/user][/b] said: Oh cool, it worked! Thanks for fixing this![/quote]

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- Tecfan said...
- Event Moderator
- 17 Nov 2009, 20:04
cr03 said:
Oh cool, it worked! Thanks for fixing this!

Still not working for me.

"
Tracks are currently being added to this album
You cannot edit it while this is in progress, it should complete shortly
"

If you're into experimental midicore/guitarprocore, you might enjoy my (free) tracks: Tecfan

[quote][b][user]Tecfan[/user][/b] said: [quote][b][user]cr03[/user][/b] said: Oh cool, it worked! Thanks for fixing this![/quote] Still not working for me. " Tracks are currently being added to this album You cannot edit it while this is in progress, it should complete shortly "[/quote]

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- Deathalizer said...
- User
- 17 Nov 2009, 20:06
Though it seems someone cleared the locked state of the albums, I am still having trouble uploading tracks and managing them. Uploads appear to stall repeatedly, and then only sort of work. My album may or not be in a locked state again. There seem to be a number of unresolved problems with the uploading system and I'm sure everyone here would appreciate some definitive answers from last.fm about what is going on and when it will be resolved.

[quote][b][user]Deathalizer[/user][/b] said: Though it seems someone cleared the locked state of the albums, I am still having trouble uploading tracks and managing them. Uploads appear to stall repeatedly, and then only sort of work. My album may or not be in a locked state again. There seem to be a number of unresolved problems with the uploading system and I'm sure everyone here would appreciate some definitive answers from last.fm about what is going on and when it will be resolved.[/quote]

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- FilthyWedgey said...
- User
- 17 Nov 2009, 20:38
Been checkin every day

The upload is still not workin ffrom here, totll blows had lots of fans couldnt wait to hear my music on xbox and it wont let me upload the rest on my music to makenit available for them

[quote][b][user]FilthyWedgey[/user][/b] said: The upload is still not workin ffrom here, totll blows had lots of fans couldnt wait to hear my music on xbox and it wont let me upload the rest on my music to makenit available for them[/quote]

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- baro83 said...
- User
- 17 Nov 2009, 22:20
Re: Hmm...

-Gorecki- pisze:
I simply wonder why they aren't closing the Upload Portals for the time, they're resolving the problem.

I mean, processing the backlog gets much more painful if there are guys like me, that try to upload the same tracks about 20 times over 5 days without knowing of this issue. Why not just putting a short info, that it is senseless to keep trying instead of letting it look like it would work. Putting such a short sentence would cost them about 2 minutes, while processing a backlog that grows about the double size everyday is soon maybe nearly not resolvable anymore at all.

I hope you guys get things fixed up soon enough.

Yeah, this is exactly what I was thinking. I tried to upload 3 tracks like 10 times, I guess everyone does that if something's not working. I just wish they cancelled all recent uploads and let us upload tracks again, without problems.

[quote][b][user]baro83[/user][/b] said: [quote][b][user]-Gorecki-[/user][/b] pisze: I simply wonder why they aren't closing the Upload Portals for the time, they're resolving the problem. I mean, processing the backlog gets much more painful if there are guys like me, that try to upload the same tracks about 20 times over 5 days without knowing of this issue. Why not just putting a short info, that it is senseless to keep trying instead of letting it look like it would work. Putting such a short sentence would cost them about 2 minutes, while processing a backlog that grows about the double size everyday is soon maybe nearly not resolvable anymore at all. I hope you guys get things fixed up soon enough.[/quote] Yeah, this is exactly what I was thinking. I tried to upload 3 tracks like 10 times, I guess everyone does that if something's not working. I just wish they cancelled all recent uploads and let us upload tracks again, without problems.[/quote]

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- TubeScreamer316 said...
- User
- 17 Nov 2009, 22:45
Everything just started working for me!

[quote][b][user]TubeScreamer316[/user][/b] said: Everything just started working for me![/quote]

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- Chill2006 said...
- Subscriber
- 18 Nov 2009, 00:15
Start..... Stop!!

Well my track uploaded eventually. So I took it off and tried to re upload it. Not working again. I'll stick it on another site for now and get some good feedback. That should keep me happy :-))))Susperia-Electrica

[quote][b][user]Chill2006[/user][/b] said: Well my track uploaded eventually. So I took it off and tried to re upload it. Not working again. I'll stick it on another site for now and get some good feedback. That should keep me happy :-))))[artist]Susperia-Electrica[/artist] [/quote]

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- RadioEris said...
- User
- 18 Nov 2009, 00:38
I'm having the same problem, but what's REALLY bringing me to brink of tears is that I can't get my files uploaded to Tunecore either...I'm balked everywhere...tried different browsers, different machines, different links...it's definitely the site. Meanwhile, the band is threatening to kill me....

H.E.A.H.D.

[quote][b][user]RadioEris[/user][/b] said: I'm having the same problem, but what's REALLY bringing me to brink of tears is that I can't get my files uploaded to Tunecore either...I'm balked everywhere...tried different browsers, different machines, different links...it's definitely the site. Meanwhile, the band is threatening to kill me....[/quote]

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- CountGreebulous said...
- User
- 18 Nov 2009, 00:41
still nt workin for me

I like my coffee black just like my metal!!

[quote][b][user]CountGreebulous[/user][/b] said: still nt workin for me [/quote]

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- nihilistdom said...
- User
- 18 Nov 2009, 03:33
Yup. Having the same problem. I thought it was a bad file at first. Guess it's a server issue.

[quote][b][user]nihilistdom[/user][/b] said: Yup. Having the same problem. I thought it was a bad file at first. Guess it's a server issue.[/quote]

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- icelandknight said...
- User
- 18 Nov 2009, 08:23
I am new here and thought this was how "last.fm" normally was?

Can someone who has been here a while tell me... Which has been easier for them to upload: ZIP or MP3 files? - I am guessing MP3 since they are not as big, in case the system is accidentally letting some files through. Might be a better chance of getting them uploaded if they were small? - I have not been having problems uploading huge video files to other places. (ie. MySpace, YouTube, Facebook, etc.) So I am guessing there must be a problem with the uploader at last.fm.

I have been trying both ZIP & MP3, but both stall equally. Also, after it successfully loads a track and states "Upload Complete", the que stops. Now if I press "Upload Qued Files" button to get it going again, it start the que on the same one it said "upload complete", but now the same stalling errors start again, etc. This can't be good.

[quote][b][user]icelandknight[/user][/b] said: I am new here and thought this was how "last.fm" normally was? Can someone who has been here a while tell me... Which has been easier for them to upload: ZIP or MP3 files? - I am guessing MP3 since they are not as big, in case the system is accidentally letting some files through. Might be a better chance of getting them uploaded if they were small? - I have not been having problems uploading huge video files to other places. (ie. MySpace, YouTube, Facebook, etc.) So I am guessing there must be a problem with the uploader at last.fm. I have been trying both ZIP & MP3, but both stall equally. Also, after it successfully loads a track and states "Upload Complete", the que stops. Now if I press "Upload Qued Files" button to get it going again, it start the que on the same one it said "upload complete", but now the same stalling errors start again, etc. This can't be good.[/quote]

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- stoner_witch said...
- User
- 18 Nov 2009, 08:29
yeah it's not working for me either. I'm using a Mac with Safari. That should not be a problem though.

mankind is unkind man

-weedeater

[quote][b][user]stoner_witch[/user][/b] said: yeah it's not working for me either. I'm using a Mac with Safari. That should not be a problem though.[/quote]

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- Roldegar said...
- User
- 18 Nov 2009, 10:38
One big problem is that I've just claimed my artist page and I can't edit it because I have "Forced Upload", and obviously it dont work! meh!

[Subject affected by Undefined Mental Disorder]

[quote][b][user]Roldegar[/user][/b] said: One big problem is that I've just claimed my artist page and I can't edit it because I have "Forced Upload", and obviously it dont work! meh![/quote]

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- fblades said...
- User
- 18 Nov 2009, 10:58
Shout LOUDER!

Glad to see that LastFM have a Forum where I can check to see that the upload problem isn't of my making. That is a relief to know.

I have three albums, all half-uploaded, and it isn't perfect. But to be honest, I don't think that threatening to leave LastFM because they have technical issues is going to speed things up at all.

I have plenty of other work to do promoting my band - I'll merely put Last FM onto tomorrow's To Do list, and come back and sort it then. And tomorrow and tomorrow...until it gets done.

To LastFM people (if you read this) - perhaps put a note on the Upload page saying 'Currently undergoing technical problems, bear with us, etc, etc' might be good for PR (but I'm sure you will still get complaints - people have no patience these days!)

[quote][b][user]fblades[/user][/b] said: Glad to see that LastFM have a Forum where I can check to see that the upload problem isn't of my making. That is a relief to know. I have three albums, all half-uploaded, and it isn't perfect. But to be honest, I don't think that threatening to leave LastFM because they have technical issues is going to speed things up at all. I have plenty of other work to do promoting my band - I'll merely put Last FM onto tomorrow's To Do list, and come back and sort it then. And tomorrow and tomorrow...until it gets done. To LastFM people (if you read this) - perhaps put a note on the Upload page saying 'Currently undergoing technical problems, bear with us, etc, etc' might be good for PR (but I'm sure you will still get complaints - people have no patience these days!)[/quote]

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- LOSTFREEQ said...
- User
- 18 Nov 2009, 12:02
heh

no patience??? if U try try and try again for a few day and nobody want to respond...it's madLOSTFREEQ

http://www.lastfm.pl/music/LOSTFREEQ

[quote][b][user]LOSTFREEQ[/user][/b] said: no patience??? if U try try and try again for a few day and nobody want to respond...it's mad[artist]lostfreeq[/artist][/quote]

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- foreverautumn said...
- Staff
- 18 Nov 2009, 12:24
I have no further information on the state of the backlog at the moment, but have seen that my own test albums which I uploaded a couple of days ago have now been unlocked and appear on the website, too. I hope that your uploads will be processed soon, too, if they haven't been yet.

However, after new upload/edit my test album has been locked again (the usual "Tracks are currently being added to this album..."), which indicates there's still a backlog that's being processed at the moment, so we need to wait a bit more.

Will post again here if I have any other news.

[quote][b][user]foreverautumn[/user][/b] said: I have no further information on the state of the backlog at the moment, but have seen that my own test albums which I uploaded a couple of days ago have now been unlocked and appear on the website, too. I hope that your uploads will be processed soon, too, if they haven't been yet. However, after new upload/edit my test album has been locked again (the usual "Tracks are currently being added to this album..."), which indicates there's still a backlog that's being processed at the moment, so we need to wait a bit more. Will post again here if I have any other news.[/quote]

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