Error: Cannot authorize scrobbling, time error.

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- DeviousDan said...
- User
- 11 Feb 2008, 12:02
Error: Cannot authorize scrobbling, time error.

Hi All,

None of my submissions are going through because of a time error. The only problem is that the time on my computer is correct.

The error in its entirety is:

"Last.fm cannot authorise any scrobbling! :(

It appears your computer disagrees with us about what the time is.

If you are sure the time is right, check the date is correct and check your timezone is not set to something miles away, like mars.

We're sorry about this restriction, but we impose it to help prevent scrobble spamming."

So i did what it says.. and checked the date and timezone, they are set exactly how they should be. So i have no idea...

[quote][b][user]DeviousDan[/user][/b] said: Hi All, None of my submissions are going through because of a time error. The only problem is that the time on my computer is correct. The error in its entirety is: "Last.fm cannot authorise any scrobbling! :( It appears your computer disagrees with us about what the time is. If you are sure the time is right, check the date is correct and check your timezone is not set to something miles away, like mars. We're sorry about this restriction, but we impose it to help prevent scrobble spamming." So i did what it says.. and checked the date and timezone, they are set exactly how they should be. So i have no idea...[/quote]

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- dankine said...
- User
- 11 Feb 2008, 12:29
You are certain that your date, time and year are correct?

Make sure that the time zone you have set on last.fm is the same as the one set on your computer.

"Those who can make you believe absurdities can make you commit atrocities"
"I don't want to believe, I want to know"

Auto Corrections Group

[quote][b][user]dankine[/user][/b] said: You are certain that your date, time and year are correct? Make sure that the time zone you have set on last.fm is the same as the one set on your computer.[/quote]

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- renc-u-ana said...
- User
- 11 Feb 2008, 17:04
same problem

I did all the instructions and re-setup program, yet it gives the same error.

note: my new pc is vista

[quote][b][user]renc-u-ana[/user][/b] said: I did all the instructions and re-setup program, yet it gives the same error. note: my new pc is vista[/quote]

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- LChiz said...
- User
- 11 Feb 2008, 19:40
same for me, too

I'm also having the same problem..

I'm studying in Argentina for four months, so updated the time zone on my computer as well as with last.fm yet still receive the same error message..

[quote][b][user]LChiz[/user][/b] said: I'm also having the same problem.. I'm studying in Argentina for four months, so updated the time zone on my computer as well as with last.fm yet still receive the same error message..[/quote]

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- DeviousDan said...
- User
- 12 Feb 2008, 02:58
Hmm

I didn't even know there was a timezone to set in my profile on here. I went into the settings and it was set to UTC or something similar, either way it wasnt set To Sydney/Australia, so i've changed it now.

As i'm at work i cant test it to see if it works but i'll post again when i get home and seen if its made the difference.

[quote][b][user]DeviousDan[/user][/b] said: I didn't even know there was a timezone to set in my profile on here. I went into the settings and it was set to UTC or something similar, either way it wasnt set To Sydney/Australia, so i've changed it now. As i'm at work i cant test it to see if it works but i'll post again when i get home and seen if its made the difference.[/quote]

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- DeviousDan said...
- User
- 12 Feb 2008, 06:59
No Good

I'm home now, gave it a try, and i still get the error.

Just for laughs i've tried about 20 different timezones, nothing seems to make a difference. (also, what is with the timezones on here, theres a timezone for canberra and a timezone for ACT, which are the exact same thing. NSW and sydney are the same thing too, NSW and ACT are the same timezone too, its a bit confusing and redundant)

Anyways, i still have the problem, i doubt its a user problem.

[quote][b][user]DeviousDan[/user][/b] said: I'm home now, gave it a try, and i still get the error. Just for laughs i've tried about 20 different timezones, nothing seems to make a difference. (also, what is with the timezones on here, theres a timezone for canberra and a timezone for ACT, which are the exact same thing. NSW and sydney are the same thing too, NSW and ACT are the same timezone too, its a bit confusing and redundant) Anyways, i still have the problem, i doubt its a user problem.[/quote]

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- DeviousDan said...
- User
- 12 Feb 2008, 07:05
I've just found a stupid solution.

I knocked the date on my computer back a day so it says the 11th Feb and it works.

This seems to work regardless of what timezone is set, seems like some devs need to look into this.

[quote][b][user]DeviousDan[/user][/b] said: I've just found a stupid solution. I knocked the date on my computer back a day so it says the 11th Feb and it works. This seems to work regardless of what timezone is set, seems like some devs need to look into this.[/quote]

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- ahluke said...
- User
- 19 Feb 2008, 11:03
strangely enough, my computer time showed the right time
but when i double clicked to change it, it was knocked back one year..
why would it happen when i double click it?

..anyways, look what happened afterwards

Edit- the recent tracks say 365d before lol

[quote][b][user]ahluke[/user][/b] said: strangely enough, my computer time showed the right time but when i double clicked to change it, it was knocked back one year.. why would it happen when i double click it? ..anyways, look what happened afterwards [IMG]http://i76.photobucket.com/albums/j24/ah_luke/lastfmscrobbleerror.jpg[/IMG] [b]Edit[/b]- the recent tracks say 365d before lol[/quote]

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- HarryBaker said...
- User
- 28 Feb 2008, 01:59
I've had the same problem since the start of the year. I've tried changing the timezone a thousand times, uninstalling and reinstalling the program, signing up with a new account and setting the date a day back on my computer. Nothing has worked yet. I hope support can resolve this problem soon.

[quote][b][user]HarryBaker[/user][/b] said: I've had the same problem since the start of the year. I've tried changing the timezone a thousand times, uninstalling and reinstalling the program, signing up with a new account and setting the date a day back on my computer. Nothing has worked yet. I hope support can resolve this problem soon.[/quote]

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- icoman said...
- User
- 28 Feb 2008, 14:40
It helped me one thing.. .for some unknown reason, the computer keep changing the AM and the PM...

Its dumb, but I took quite a while to notice it.
Now I got it and is working fine!

[quote][b][user]icoman[/user][/b] said: It helped me one thing.. .for some unknown reason, the computer keep changing the AM and the PM... Its dumb, but I took quite a while to notice it. Now I got it and is working fine![/quote]

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- [Deleted user] said...
- User
- 29 Feb 2008, 12:41
DeviousDan said:
I've just found a stupid solution.

I knocked the date on my computer back a day so it says the 11th Feb and it works.

This seems to work regardless of what timezone is set, seems like some devs need to look into this.

Has anyone else tried this? I cannot replicate it on my end.

[quote][b][user][/user][/b] said: [quote][b][user]DeviousDan[/user][/b] said: I've just found a stupid solution. I knocked the date on my computer back a day so it says the 11th Feb and it works. This seems to work regardless of what timezone is set, seems like some devs need to look into this.[/quote] Has anyone else tried this? I cannot replicate it on my end. [/quote]

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- Rammstein_BG said...
- User
- 10 Mar 2008, 08:15
laimee

Has anyone else tried this? I cannot replicate it on my end.

Yes it works! Ive just knocked the date back a day and it works fine. Last.fm guys should look into this problem.

... then he climbed into his space ship and went fishing ;D

[quote][b][user]Rammstein_BG[/user][/b] said: [quote][b][user]laimee[/user] Has anyone else tried this? I cannot replicate it on my end. [/quote] Yes it works! Ive just knocked the date back a day and it works fine. Last.fm guys should look into this problem.[/quote]

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- Diegucho said...
- User
- 10 Mar 2008, 14:47
I did the same and it worked. Ps I am in Argentina too. Maybe Last.fm doesn't know we changed the hour last december?

[quote][b][user]Diegucho[/user][/b] said: I did the same and it worked. Ps I am in Argentina too. Maybe Last.fm doesn't know we changed the hour last december?[/quote]

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- JJDisco said...
- User
- 12 Mar 2008, 00:30
So damn ridiculous as it's happening to me also. I'm in Sydney (pattern for southern hemisphere???)

The weird this is that it was working 2 days ago and nothing has changed on my end.

I cannot replicate the set day back one.

[quote][b][user]JJDisco[/user][/b] said: So damn ridiculous as it's happening to me also. I'm in Sydney (pattern for southern hemisphere???) The weird this is that it was working 2 days ago and nothing has changed on my end. I cannot replicate the set day back one.[/quote]

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- MyProgRadio said...
- User
- 12 Mar 2008, 05:39
I had the same problem. I restarted the lastFM and LastFMhelper processes and now it seems to work.

[quote][b][user]MyProgRadio[/user][/b] said: I had the same problem. I restarted the lastFM and LastFMhelper processes and now it seems to work. [/quote]

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- Diegucho said...
- User
- 12 Mar 2008, 14:01
Maybe it's an A country discrimination. How are Afghani users doing with this subject?

[quote][b][user]Diegucho[/user][/b] said: Maybe it's an A country discrimination. How are Afghani users doing with this subject?[/quote]

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- JJDisco said...
- User
- 13 Mar 2008, 00:13
Can anyone help with this?? I've uninstalled re-installed the software, rebooted the computer a number of times, changed timezones like nobody's business (on computer and last.fm settings) and still nothing.

Can a staff member offer anything??

[quote][b][user]JJDisco[/user][/b] said: Can anyone help with this?? I've uninstalled re-installed the software, rebooted the computer a number of times, changed timezones like nobody's business (on computer and last.fm settings) and still nothing. Can a staff member offer anything??[/quote]

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- [Deleted user] said...
- User
- 28 Mar 2008, 21:12
yep, I have the same problem but I'm in the US. I have just moved in from Brazil and when I changed my notebook's time it just started happening. I've already tried everything but setting it for a day back. I'm going to try this now and see if it works...

[quote][b][user][/user][/b] said: yep, I have the same problem but I'm in the US. I have just moved in from Brazil and when I changed my notebook's time it just started happening. I've already tried everything but setting it for a day back. I'm going to try this now and see if it works...[/quote]

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- [Deleted user] said...
- User
- 28 Mar 2008, 21:16
it didn' work ¬¬

[quote][b][user][/user][/b] said: it didn' work ¬¬[/quote]

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- nishy222 said...
- User
- 6 Apr 2008, 05:54
im in tasmania, australia and ive been having this problem, but i think it might have something to do with daylight savings ending today as setting it back a day or changing the year or something doesnt fix it

[quote][b][user]nishy222[/user][/b] said: im in tasmania, australia and ive been having this problem, but i think it might have something to do with daylight savings ending today as setting it back a day or changing the year or something doesnt fix it[/quote]

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- starlighterased said...
- User
- 6 Apr 2008, 09:41
This is mega fucked.

Any fixes?, I've changed everything about 30 million times (okay, maybe only 10 or so)...But nothings worked.

[quote][b][user]starlighterased[/user][/b] said: This is mega fucked. Any fixes?, I've changed everything about 30 million times (okay, maybe only 10 or so)...But nothings worked. [/quote]

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- starlighterased said...
- User
- 6 Apr 2008, 09:52
Guys (And Gals)

Click on your click in the bottom corner, go to the internet time tab, click update now.

And Apply.

Worked For Me!

[quote][b][user]starlighterased[/user][/b] said: Guys (And Gals) Click on your click in the bottom corner, go to the internet time tab, click update now. And Apply. Worked For Me! [/quote]

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- Mrhai said...
- User
- 9 May 2008, 01:46
Yeah, being from venezuela and I get this Bs.

[quote][b][user]Mrhai[/user][/b] said: Yeah, being from venezuela and I get this Bs.[/quote]

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- mxcl said...
- Alumni
- 9 May 2008, 17:37
People who get this always have an incorrect, year, date, or timezone... so far anyway!

Tellingly they are always on Windows too. Macs keep the time synced with a time server, so it can't be wrong.

The best solution is to auto update the time as described by starlighterased.

If it still isn't working after that, we indeed have a bug.

Thanks for your patience.

Audioscrobbler.app
www.methylblue.com

[quote][b][user]mxcl[/user][/b] said: People who get this always have an incorrect, year, date, or timezone... so far anyway! Tellingly they are always on Windows too. Macs keep the time synced with a time server, so it can't be wrong. The best solution is to auto update the time as described by starlighterased. If it still isn't working after that, we indeed have a bug. Thanks for your patience.[/quote]

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- Mrhai said...
- User
- 10 May 2008, 21:19
You people need to add GMT: -4:30 for venezuela...

really, I haven't been able to scrobble for a while.

[quote][b][user]Mrhai[/user][/b] said: You people need to add GMT: -4:30 for venezuela... really, I haven't been able to scrobble for a while.[/quote]

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