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[FIXED] Profile page problems: Charts, played tracks, library, tags missing.

 
  • [FIXED] Profile page problems: Charts, played tracks, library, tags missing.

    What's this about?

    Edited by StudleyUK: Renamed topic to allow as many people as possible to spot this.

    Edit #2 by StudleyUK: this should now be resolved -

    Thaelvyn said:
    Hi,

    If you are still having issues with the library etc, try to do a refresh (crtl F5) of the page, and let us know if it doesn't work.

    Thanks for your patience everyone!

    Edited by a deleted user on 15 Apr 2010, 10:54
  • same here

    • Nouron said...
    • User
    • 15 Apr 2010, 09:44
    I just noticed that too.

  • Here too. I "haven't listened to any music recently" apparently... They disappeared just a couple of minutes ago.

  • mine just disappeared as well

    hello
  • Grosseteste said:
    Here too. I "haven't listened to any music recently" apparently... They disappeared just a couple of minutes ago.


    I haven't gotten to that message. Probably because I am /playing music/scrobbling at the moment.

    • fringed said...
    • User
    • 15 Apr 2010, 09:46
    stop it. I'm pretty sure everybody's charts are gone.

  • just got the same thing, any fix?

    • mbeun said...
    • User
    • 15 Apr 2010, 09:46
    Gone here as well.

    • Shorty5 said...
    • User
    • 15 Apr 2010, 09:47
    Yup, everybody's are probably. Scared the crap out of me. Hopefully it's just a bug that will get worked out soon. I hope they don't lose our scrobbles, I have 115,000 :(

    WWE lover ♥
  • :(

  • EPIC CHART/LIBRARY FAIL

  • same here

  • it looks like the scrobbles are still registered, they're just not showing up on the profile page

    • [Deleted user] said...
    • User
    • 15 Apr 2010, 09:50
    Mine gone to... But not everybody's...

  • BadMoonReaper said:
    Grosseteste said:
    Here too. I "haven't listened to any music recently" apparently... They disappeared just a couple of minutes ago.


    I haven't gotten to that message. Probably because I am /playing music/scrobbling at the moment.


    So am I...

  • Mine are gone, some people still show charts though!

    • Nouron said...
    • User
    • 15 Apr 2010, 09:52
    It gives me the same message, but the play counter is still going up

    • Shorty5 said...
    • User
    • 15 Apr 2010, 09:52
    Me neither, cos I was listening to music when it happened. It says nothing above my library...

    WWE lover ♥
  • Mine are gone. but not everyones. I noticed mine gone about 20min ago and was looking through the fourms to see if anyone else had the same problem. clicked on a few peoples profiles and theirs were still there. Thought I had adblocked or something something that I cant anymore.

  • I've been scrobbling now for 2 hours and my chart hasn't come back :(

    • [Deleted user] said...
    • User
    • 15 Apr 2010, 09:53
    Same problem. Hopefully this bug will be fixed without losses...

  • gone

    • [Deleted user] said...
    • User
    • 15 Apr 2010, 09:55
    I'm investigating at the moment. I've certainly seen it happen occasionally in the past, as a temporary glitch, with no data being lost. That said, it's clearly happening to a large number of users at the moment - stay tuned for updates.

    • [Deleted user] said...
    • User
    • 15 Apr 2010, 09:57
    Yup.. I'm scrobbling at the moment... nothing happens. It's good that someone sent us some explanation of what's going on:P And still the message: "You haven't listened to any music recently. When you have, you'll see your Library here." is displayed even though I'm scrobbling.

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